Terms and Conditions

Welcome to MissArtz. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

By using this website, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a parent or legal guardian.
  
• You will not use the website for illegal or unauthorized purposes.
  
• All information you provide to us during checkout or account creation is accurate and complete.
  

We make every effort to display product colors, textures, and sizes accurately. However, slight variations may occur due to screen settings, lighting, and handcrafted finishing. All products are subject to availability.

Although items are maintained in inventory, each piece undergoes a hand-finishing and final quality inspection process before shipping.

This preparation period may take up to 14 business days.

All prices listed on the website are in USD unless otherwise stated.

We reserve the right to update pricing at any time without notice.

We accept major secure payment methods available at checkout (credit/debit cards).

• Customers are responsible for any customs duties, taxes, VAT, or import fees required by their local laws.
  

• Orders to the United States may be subject to approx. 10–15% import tariffs depending on regulations at the time of entry.
  

• MissArtz does not cover or reimburse customs fees.
  

Failure to pay customs charges may result in shipping delays or return-to-sender.

We ship using DHL Express.

• Finishing/Preparation Time: Up to 14 business days
  
• Delivery Time After Dispatch: approx. 4–5 business days
  

Shipping fees vary by region and are calculated at checkout.

For full details, please refer to our Shipping Policy posted on the website.

We accept returns only for products that arrive damaged or defective.

We do not offer refunds for change of mind or sizing preferences.

For full details, please refer to our Refund Policy posted on the website.

Exchanges are allowed for different styles or sizes, but customers are responsible for:

• Return shipping fees
  
• Re-shipping fees
  
• Any price differences
  

All content on this website — including artwork, imagery, text, branding, and design — is the exclusive property of MissArtz and may not be copied, reproduced, or distributed without written permission.

MissArtz is not responsible for:

• Delays caused by customs or shipping carriers
  
• Loss or damage after the item has been delivered to the address provided by the customer
  
• Indirect, incidental, or consequential damages arising from product use
  

Our maximum liability is limited to the purchase price of your order.

We may update these Terms & Conditions at any time. The latest version will always be posted on this website. Continued use of the website constitutes acceptance of any changes.

Last Updated : 10th november 2025

For questions regarding these Terms, contact us at: support@missartz.com